Last Updated: {20/01/2026}
1. Legal Notice (Company Information)
In compliance with international e-commerce and EU transparency requirements, the following information is provided:
Company Name: EgoHoster LLC
Business Type: Limited Liability Company (LLC)
State of Registration: New Mexico, United States
Registered Address:
1209 Mountain Road Place NE, STE R
Albuquerque, NM, United States
Contact Email: contact@egohoster.com
Business Name Used: EgoHoster
VAT Number: Not applicable (US LLC — no EU VAT)
EgoHoster LLC operates worldwide and provides hosting services and related products through EgoHoster.com.
2. Service Level Agreement (SLA)
EgoHoster aims to provide reliable, high-performance hosting services. The following outlines our Service Level Agreement.
2.1 Uptime Guarantee
EgoHoster provides a 99.9% uptime guarantee, excluding:
- Scheduled maintenance
- Emergency maintenance
- External network outages
- DDoS attacks or security incidents
- Customer-caused issues
- Force majeure events (natural disasters, war, etc.)
If uptime falls below 99.9%, customers may request service credit according to EgoHoster internal procedures.
2.2 Scheduled Maintenance
Scheduled maintenance may occur for:
- Server updates
- Security patches
- Network improvements
Customers will be notified in advance when possible.
2.3 Unscheduled / Emergency Maintenance
Emergency maintenance may occur without notice if required to:
- Fix security vulnerabilities
- Prevent system failure
- Restore service stability
Such events are excluded from uptime calculations.
2.4 Network Performance
EgoHoster strives to maintain optimal server performance.
Temporary slowdowns may occur due to:
- Global internet routing issues
- High traffic load from customers
- External attacks
These issues are not considered downtime.
3. Disclaimer
3.1 No Warranty
EgoHoster services are offered “as-is” and “as available.”
We do not guarantee:
- That services will be uninterrupted or error-free
- That data will never be lost
- That third-party software or plugins will function properly
No advice or information from EgoHoster creates a warranty not stated in these terms.
3.2 Limitation of Liability
To the fullest extent permitted by law:
- EgoHoster is not liable for indirect, incidental, or consequential damages
- EgoHoster is not liable for data loss, downtime, or service interruption
- Total liability for any claim will not exceed the amount paid by the customer during the previous 12 months
Some EU jurisdictions may provide additional consumer protections, which may apply.
3.3 Customer Responsibility
Customers are fully responsible for:
- Securing their websites and passwords
- Maintaining backups
- Ensuring content is legal and compliant with the AUP
- Protecting their own data and applications
Failure to maintain security may result in suspension or termination.
3.4 External Links and Third Parties
EgoHoster may use third-party providers (e.g., payment gateways, CDNs, analytics).
EgoHoster is not responsible for downtime or errors caused by third-party systems.
4. Updates to This Page
EgoHoster may update this Legal Notice, SLA, and Disclaimer at any time.
Updated versions take effect once published on this page.
Contact
For legal or service-related questions:
📧 contact@egohoster.com
